Support & Troubleshooting
Cubase Logic Pro MetaServer
| Topic | Replies | Views | Activity | |
|---|---|---|---|---|
| MetaGrid Pro — Known Issues and Bug Reporting Guide |
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0 | 48 | July 12, 2026 |
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🗑️ How to remove MetaServer and its data from Mac
MetaServer stores some config data like file paths and user settings in the following file: To remove MetaServer entirely from your system, you need to delete MetaSystem app from the Applications folder and delete the… |
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0 | 137 | November 19, 2024 |
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🛜 What to Do When MetaGrid Pro Can’t Find Your Mac (WiFi)
WiFi connectivity can be tricky. While MetaGrid Pro is designed to seamlessly connect to your Mac via MetaServer, there can be times when your iPad and Mac don’t want to play nicely. Connectivity issues can arise due to … |
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3 | 238 | November 20, 2024 |
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🔌 What to Do When MetaGrid Pro can't Find Your Mac (USB)
While MetaGrid Pro is designed to seamlessly connect to your Mac via USB or WiFi, there may be instances where your iPad and Mac don’t establish a USB connection as expected. USB connectivity issues can arise from variou… |
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2 | 105 | November 20, 2024 |
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How to enable and share debug logging (MetaGrid Pro / MetaServer)
If you’re experiencing issues or crashes, enabling detailed trace logging helps our support team identify the root cause quickly. Follow the steps for your platform below, send us the log, then switch back to Info level… |
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0 | 97 | November 4, 2024 |
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🪲 Bug Report Template
Hi there! We greatly appreciate your help in making MetaGrid Pro better every day. By using this template to report bugs, you’ll make it much easier for us to understand, reproduce, and fix issues quickly and efficiently… |
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0 | 66 | November 16, 2024 |
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💥 How to Enable Crash Logs on Your iPad and Share Them with Developers
How to Enable Crash Logs on Your iPad and Share Them with Developers If you’re experiencing issues or crashes with an app and want to help the us resolve them quickly, sending crash logs is incredibly helpful. Here’s a … |
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0 | 97 | November 16, 2024 |
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🧹 How to Reset MetaServer Permissions on macOS to Restore Integration with Logic Pro and Keyboard Maestro
Resetting MetaServer’s Permissions for Mac Automation If you’re having trouble with MetaServer not communicating properly with Logic Pro or Keyboard Maestro, you might need to reset its permissions. Here’s how to do it: … |
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4 | 345 | December 4, 2024 |
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🌙 When MetaGrid can't connect to your machine through USB after computer restart/sleep
We’re aware of an issue affecting MetaGrid Pro when connecting via USB after your computer wakes from Sleep mode, which may prevent detection. As a temporary workaround, please follow these steps: Quit MetaGrid Pro on … |
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7 | 235 | January 26, 2026 |
| About the Support & Troubleshooting category |
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0 | 30 | November 3, 2024 |
| Legacy Generic Remote — everything works except my custom Cubase macros |
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1 | 15 | August 21, 2026 |
| [Needs Verification] Logic Pro track fader and pan knob |
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2 | 34 | August 20, 2026 |
| Connect 2 iPad Pros to Mac via USB with power delivery to keep them charged... what hub? |
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4 | 51 | August 20, 2026 |
| Art Conductor with Logic 12.3 doesn't work |
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0 | 11 | August 19, 2026 |
| [In Progress] MetaGrid Pro update caused loss of Early Supporter recognition and Gesture Pad access |
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1 | 25 | August 19, 2026 |
| Zoom no longer auto-selecting its integration screen |
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2 | 19 | August 10, 2026 |
| [Solved] Articulation Switching Messed Up |
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2 | 43 | August 2, 2026 |
| Midi Keyboard Not Transmitting to Reaper, but Midi Pad Does? |
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5 | 53 | July 28, 2026 |
| [Beta Verification] MetaServer cannot quit on Windows 11 |
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8 | 84 | July 27, 2026 |
| [Beta Verification] Cubase empty insert slots appear occupied in localized versions |
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7 | 95 | July 27, 2026 |
| [Beta Verification] Cubase MIDI Remote external sources do not toggle |
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4 | 57 | July 27, 2026 |
| [Beta Verification] Main-window AI selection creates Mac-only macros |
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2 | 43 | July 27, 2026 |
| [Beta Verification] MetaGrid MIDI ports unavailable in Cubase MIDI Remote |
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5 | 95 | July 27, 2026 |
| [Beta Verification] XY Controller uses default names when locked |
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2 | 48 | July 27, 2026 |
| [Beta Verification] MetaServer crashes while starting Windows MIDI Services |
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4 | 51 | July 27, 2026 |
| [Beta Verification] MetaGrid Pro shows incorrect Wi-Fi IPv4 address |
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2 | 51 | July 27, 2026 |
| [Beta Verification] iPad and Mac MetaGrid wake to a black screen |
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3 | 90 | July 27, 2026 |
| [Beta Verification] MetaGrid Pro connection fails until app restart |
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11 | 162 | July 27, 2026 |
| No Install option for Cubase integration |
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1 | 31 | July 24, 2026 |
| First iPad keeps quitting after the latest updates |
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2 | 32 | July 16, 2026 |