Support & Troubleshooting
Cubase Logic Pro MetaServer
| Topic | Replies | Views | Activity | |
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🗑️ How to remove MetaServer and its data from Mac
MetaServer stores some config data like file paths and user settings in the following file: To remove MetaServer entirely from your system, you need to delete MetaSystem app from the Applications folder and delete the… |
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1 | 116 | December 6, 2024 |
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🛜 What to Do When MetaGrid Pro Can’t Find Your Mac (WiFi)
WiFi connectivity can be tricky. While MetaGrid Pro is designed to seamlessly connect to your Mac via MetaServer, there can be times when your iPad and Mac don’t want to play nicely. Connectivity issues can arise due to … |
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6 | 222 | December 6, 2024 |
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🔌 What to Do When MetaGrid Pro can't Find Your Mac (USB)
While MetaGrid Pro is designed to seamlessly connect to your Mac via USB or WiFi, there may be instances where your iPad and Mac don’t establish a USB connection as expected. USB connectivity issues can arise from variou… |
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3 | 85 | December 6, 2024 |
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How to enable and share debug logging (MetaGrid Pro / MetaServer)
If you’re experiencing issues or crashes, enabling detailed trace logging helps our support team identify the root cause quickly. Follow the steps for your platform below, send us the log, then switch back to Info level… |
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3 | 63 | November 20, 2024 |
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🪲 Bug Report Template
Hi there! We greatly appreciate your help in making MetaGrid Pro better every day. By using this template to report bugs, you’ll make it much easier for us to understand, reproduce, and fix issues quickly and efficiently… |
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3 | 58 | November 20, 2024 |
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💥 How to Enable Crash Logs on Your iPad and Share Them with Developers
How to Enable Crash Logs on Your iPad and Share Them with Developers If you’re experiencing issues or crashes with an app and want to help the us resolve them quickly, sending crash logs is incredibly helpful. Here’s a … |
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1 | 81 | November 20, 2024 |
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🧹 How to Reset MetaServer Permissions on macOS to Restore Integration with Logic Pro and Keyboard Maestro
Resetting MetaServer’s Permissions for Mac Automation If you’re having trouble with MetaServer not communicating properly with Logic Pro or Keyboard Maestro, you might need to reset its permissions. Here’s how to do it: … |
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10 | 295 | December 4, 2024 |
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🌙 When MetaGrid can't connect to your machine through USB after computer restart/sleep
We’re aware of an issue affecting MetaGrid Pro when connecting via USB after your computer wakes from Sleep mode, which may prevent detection. As a temporary workaround, please follow these steps: Quit MetaGrid Pro on … |
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8 | 205 | January 26, 2026 |
| About the Support & Troubleshooting category |
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0 | 26 | November 3, 2024 |
| Buttons Still Getting Locked Out When Moving Them Around |
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5 | 35 | May 21, 2026 |
| Logic Pro 12 support |
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9 | 123 | May 16, 2026 |
| Metagrid App Not Triggering Midi Events in Cubase Pro 15 |
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6 | 39 | May 16, 2026 |
| [In Progress] Latest Metagrid Pro keeps dropping connection when bouncing in Logic |
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5 | 78 | May 14, 2026 |
| [Solved] Menu Buttons In 1.6.19 (35764) Don't Work |
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1 | 30 | May 14, 2026 |
| [In Progress] Very high CPU usage with meta server 6.0.0 |
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9 | 89 | May 10, 2026 |
| [Fixed] Cubase Is Killing Incoming MIDI In MGP |
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5 | 63 | April 18, 2026 |
| [In Progress] Metagrid Pro MIDI faders |
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5 | 75 | April 14, 2026 |
| [In Progress] Transparent Text Attributes Not Installing Correctly |
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5 | 22 | April 11, 2026 |
| [In Progress] Missing Cubase Sync In/Out Ports on Setup Cubase 14 Mac |
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3 | 96 | April 11, 2026 |
| [SOLVED] All My Ports Just Disappeared |
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2 | 28 | April 11, 2026 |
| [Solved] Can anyone provide me with the old legacy MetaServer app for Mac? |
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2 | 22 | April 11, 2026 |
| [Solved] Where do I download DAW support files? |
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4 | 91 | April 11, 2026 |
| [Solved] Unable to import/restore grids or backups on Metagrid Pro on iPad |
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6 | 40 | April 11, 2026 |
| MGP 1.6.17 doesnt respond to Program Changes any more |
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5 | 16 | March 23, 2026 |
| Can't record CC20 in Cubase |
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4 | 17 | March 17, 2026 |
| Metagrid Pro Crashing During and After Importing Backup |
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0 | 7 | March 15, 2026 |
| Media composer grid question about switch groups |
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0 | 19 | March 4, 2026 |
| Accessibility features already checked in Ableton (Mac issue) |
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1 | 12 | February 10, 2026 |
| Having difficulty finding the Navigate to Grid within the Latching Switch in MG Pro |
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1 | 15 | February 10, 2026 |
| Grid Background Intensity Settings not as expected on Mac |
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1 | 17 | February 10, 2026 |