Support & Troubleshooting
Cubase Logic Pro MetaServer
| Topic | Replies | Views | Activity | |
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🗑️ How to remove MetaServer and its data from Mac
MetaServer stores some config data like file paths and user settings in the following file: To remove MetaServer entirely from your system, you need to delete MetaSystem app from the Applications folder and delete the… |
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0 | 122 | November 19, 2024 |
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🛜 What to Do When MetaGrid Pro Can’t Find Your Mac (WiFi)
WiFi connectivity can be tricky. While MetaGrid Pro is designed to seamlessly connect to your Mac via MetaServer, there can be times when your iPad and Mac don’t want to play nicely. Connectivity issues can arise due to … |
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3 | 226 | November 20, 2024 |
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🔌 What to Do When MetaGrid Pro can't Find Your Mac (USB)
While MetaGrid Pro is designed to seamlessly connect to your Mac via USB or WiFi, there may be instances where your iPad and Mac don’t establish a USB connection as expected. USB connectivity issues can arise from variou… |
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2 | 92 | November 20, 2024 |
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How to enable and share debug logging (MetaGrid Pro / MetaServer)
If you’re experiencing issues or crashes, enabling detailed trace logging helps our support team identify the root cause quickly. Follow the steps for your platform below, send us the log, then switch back to Info level… |
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0 | 80 | November 4, 2024 |
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🪲 Bug Report Template
Hi there! We greatly appreciate your help in making MetaGrid Pro better every day. By using this template to report bugs, you’ll make it much easier for us to understand, reproduce, and fix issues quickly and efficiently… |
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0 | 58 | November 16, 2024 |
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💥 How to Enable Crash Logs on Your iPad and Share Them with Developers
How to Enable Crash Logs on Your iPad and Share Them with Developers If you’re experiencing issues or crashes with an app and want to help the us resolve them quickly, sending crash logs is incredibly helpful. Here’s a … |
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0 | 87 | November 16, 2024 |
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🧹 How to Reset MetaServer Permissions on macOS to Restore Integration with Logic Pro and Keyboard Maestro
Resetting MetaServer’s Permissions for Mac Automation If you’re having trouble with MetaServer not communicating properly with Logic Pro or Keyboard Maestro, you might need to reset its permissions. Here’s how to do it: … |
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4 | 311 | December 4, 2024 |
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🌙 When MetaGrid can't connect to your machine through USB after computer restart/sleep
We’re aware of an issue affecting MetaGrid Pro when connecting via USB after your computer wakes from Sleep mode, which may prevent detection. As a temporary workaround, please follow these steps: Quit MetaGrid Pro on … |
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7 | 217 | January 26, 2026 |
| About the Support & Troubleshooting category |
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0 | 27 | November 3, 2024 |
| Ipad metagrid, Mac metagrid do NOT wake up (on Mac wakeup) with a visible screen (Black) |
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0 | 9 | June 14, 2026 |
| Cubase Issues - MIDI Remote & Plug-in Manager |
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3 | 62 | June 9, 2026 |
| [In Analysis] Gesture Pad Timecode Cap |
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1 | 32 | June 9, 2026 |
| [In Analysis] Unchecking startup in MG server does not change windows startup app |
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1 | 20 | June 9, 2026 |
| [SOLVED] Pressing Scenes button in Editor mode still crashes every time |
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5 | 67 | June 9, 2026 |
| [FIXED?] Very high CPU usage with meta server 6.0.0 |
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15 | 195 | June 9, 2026 |
| Generic remote macro with a Premium subscription. MIDI remote for Windows with Loopmidi. |
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0 | 24 | June 8, 2026 |
| Impossible to connect to server despite it's been discovered (Windows 11) |
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3 | 39 | June 7, 2026 |
| [In Analysis] SideNotes Not Communicating With MGP |
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1 | 30 | June 7, 2026 |
| [In Analysis] MG Server having problems seeing MIDI services on PC bootup |
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1 | 19 | June 7, 2026 |
| Metagrid Pro 1.7 - app keeps crashing |
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4 | 69 | June 7, 2026 |
| Inserting plugin in Cubase not working |
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13 | 117 | June 6, 2026 |
| Full stop working Metagrid with Cubase 15 integration |
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2 | 65 | June 5, 2026 |
| Hot fix is crashing on Restore Backup |
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0 | 24 | June 5, 2026 |
| Selected channel fail to work properly in Cubase 15 pro |
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1 | 64 | June 4, 2026 |
| Cubase 15.0.30 Update |
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0 | 49 | June 4, 2026 |
| Cubase doesn't keep MIDI port assignments after restart |
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12 | 53 | June 3, 2026 |
| [FIXED?] Latest Metagrid Pro keeps dropping connection when bouncing in Logic |
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9 | 146 | June 3, 2026 |
| Updated Video tutorial needed metaserver 6 |
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2 | 28 | June 2, 2026 |
| [External] Momentary Switch Button Not Firing Reliably KM Macros |
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1 | 37 | June 1, 2026 |
| Metagrid App Not Triggering Midi Events in Cubase Pro 15 |
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7 | 75 | May 26, 2026 |