Support & Troubleshooting
MetaServer Cubase Logic Pro
| Topic | Replies | Views | Activity | |
|---|---|---|---|---|
| MetaGrid Pro — Known Issues and Bug Reporting Guide |
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0 | 68 | July 12, 2026 |
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🗑️ How to remove MetaServer and its data from Mac
MetaServer stores some config data like file paths and user settings in the following file: To remove MetaServer entirely from your system, you need to delete MetaSystem app from the Applications folder and delete the… |
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0 | 147 | November 19, 2024 |
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🛜 What to Do When MetaGrid Pro Can’t Find Your Mac (WiFi)
WiFi connectivity can be tricky. While MetaGrid Pro is designed to seamlessly connect to your Mac via MetaServer, there can be times when your iPad and Mac don’t want to play nicely. Connectivity issues can arise due to … |
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3 | 244 | November 20, 2024 |
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🔌 What to Do When MetaGrid Pro can't Find Your Mac (USB)
While MetaGrid Pro is designed to seamlessly connect to your Mac via USB or WiFi, there may be instances where your iPad and Mac don’t establish a USB connection as expected. USB connectivity issues can arise from variou… |
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2 | 118 | November 20, 2024 |
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How to enable and share debug logging (MetaGrid Pro / MetaServer)
If you’re experiencing issues or crashes, enabling detailed trace logging helps our support team identify the root cause quickly. Follow the steps for your platform below, send us the log, then switch back to Info level… |
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0 | 114 | November 4, 2024 |
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🪲 Bug Report Template
Hi there! We greatly appreciate your help in making MetaGrid Pro better every day. By using this template to report bugs, you’ll make it much easier for us to understand, reproduce, and fix issues quickly and efficiently… |
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0 | 66 | November 16, 2024 |
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💥 How to Enable Crash Logs on Your iPad and Share Them with Developers
How to Enable Crash Logs on Your iPad and Share Them with Developers If you’re experiencing issues or crashes with an app and want to help the us resolve them quickly, sending crash logs is incredibly helpful. Here’s a … |
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0 | 101 | November 16, 2024 |
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🧹 How to Reset MetaServer Permissions on macOS to Restore Integration with Logic Pro and Keyboard Maestro
Resetting MetaServer’s Permissions for Mac Automation If you’re having trouble with MetaServer not communicating properly with Logic Pro or Keyboard Maestro, you might need to reset its permissions. Here’s how to do it: … |
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4 | 365 | December 4, 2024 |
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🌙 When MetaGrid can't connect to your machine through USB after computer restart/sleep
We’re aware of an issue affecting MetaGrid Pro when connecting via USB after your computer wakes from Sleep mode, which may prevent detection. As a temporary workaround, please follow these steps: Quit MetaGrid Pro on … |
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7 | 239 | January 26, 2026 |
| About the Support & Troubleshooting category |
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0 | 38 | November 3, 2024 |
| Cubase Render in Place - send odd midi |
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7 | 28 | November 4, 2026 |
| How to Batch Export buttons? |
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6 | 49 | November 4, 2026 |
| Target app for macros not working in 1.7.5? |
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12 | 141 | November 1, 2026 |
| [In Progress] Unexpected Behaviour while switching Apps<->Workspaces |
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3 | 25 | November 1, 2026 |
| USB connection issues |
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4 | 31 | November 1, 2026 |
| MP Midi Remote missing, midi ports messed up and request for Track Presets |
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9 | 89 | October 29, 2026 |
| Backups in iCloud Drive being deleted automatically |
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5 | 28 | October 29, 2026 |
| Dynamic focus tracking glitch in Nuendo |
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3 | 39 | October 29, 2026 |
| Using macro for PLE creates weird behavior |
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11 | 78 | October 29, 2026 |
| Selected Channel MIDI Remote script not detected on macOS |
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1 | 13 | October 25, 2026 |
| Free text addresses for custom MIDI Remote scripts |
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1 | 15 | October 25, 2026 |
| Scene macros are lost when a workspace is imported |
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1 | 12 | October 25, 2026 |
| MetaGrid Pro 1.7.7 for Mac crashes 2–3 s after connecting to MetaServer |
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1 | 11 | October 25, 2026 |
| Selected Channel MIDI Remote script not detected on macOS (script v1.1.2, MetaServer 6.1.5, Cubase 15) |
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1 | 14 | October 24, 2026 |
| Art Conductor doesn't connect to Metagrid/PlugTools |
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3 | 44 | October 24, 2026 |
| Cubase Selected Channel grid----Read and Write buttons not working |
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5 | 76 | October 21, 2026 |
| Logic Pro Menu Commands Missing v1.7.7 |
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3 | 72 | October 16, 2026 |
| Missing 'Selected Channel' / Plugin Manager / Toggle From External Sources |
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11 | 138 | October 16, 2026 |
| Launching Apps Causes Loss Of Connection |
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1 | 36 | October 13, 2026 |
| Connect 2 iPad Pros to Mac via USB with power delivery to keep them charged... what hub? |
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5 | 80 | September 29, 2026 |