Support & Troubleshooting
Cubase Logic Pro MetaServer
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🗑️ How to remove MetaServer and its data from Mac
MetaServer stores some config data like file paths and user settings in the following file: To remove MetaServer entirely from your system, you need to delete MetaSystem app from the Applications folder and delete the… |
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1 | 100 | December 6, 2024 |
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🛜 What to Do When MetaGrid Pro Can’t Find Your Mac (WiFi)
WiFi connectivity can be tricky. While MetaGrid Pro is designed to seamlessly connect to your Mac via MetaServer, there can be times when your iPad and Mac don’t want to play nicely. Connectivity issues can arise due to … |
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6 | 133 | December 6, 2024 |
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🔌 What to Do When MetaGrid Pro can't Find Your Mac (USB)
While MetaGrid Pro is designed to seamlessly connect to your Mac via USB or WiFi, there may be instances where your iPad and Mac don’t establish a USB connection as expected. USB connectivity issues can arise from variou… |
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3 | 66 | December 6, 2024 |
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📄 MetaServer - enable debug logging
Here is the instruction how to enable detailed debug logging for MetaServer in case you experience some connection issues or crashes. MetaServer_debug_logger_config.zip (655 Bytes) MAC Quit MetaServer Copy the attach… |
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3 | 50 | November 20, 2024 |
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🪲 Bug Report Template
Hi there! We greatly appreciate your help in making MetaGrid Pro better every day. By using this template to report bugs, you’ll make it much easier for us to understand, reproduce, and fix issues quickly and efficiently… |
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3 | 50 | November 20, 2024 |
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💥 How to Enable Crash Logs on Your iPad and Share Them with Developers
How to Enable Crash Logs on Your iPad and Share Them with Developers If you’re experiencing issues or crashes with an app and want to help the us resolve them quickly, sending crash logs is incredibly helpful. Here’s a … |
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1 | 69 | November 20, 2024 |
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🧹 How to Reset MetaServer Permissions on macOS to Restore Integration with Logic Pro and Keyboard Maestro
Resetting MetaServer’s Permissions for Mac Automation If you’re having trouble with MetaServer not communicating properly with Logic Pro or Keyboard Maestro, you might need to reset its permissions. Here’s how to do it: … |
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10 | 257 | December 4, 2024 |
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🌙 When MetaGrid can't connect to your machine through USB after computer restart/sleep
We’re aware of an issue affecting MetaGrid Pro when connecting via USB after your computer wakes from Sleep mode, which may prevent detection. As a temporary workaround, please follow these steps: Quit MetaGrid Pro on … |
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6 | 138 | May 3, 2025 |
| About the Support & Troubleshooting category |
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0 | 24 | November 3, 2024 |
| CSS Control Series not showing up as "owned" after purchase |
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1 | 9 | January 10, 2026 |
| More Buttons with an Ipad Pro 13inch? |
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3 | 32 | December 29, 2025 |
| MetaGrid Pro Articulation Remote doesn’t show articulations |
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3 | 33 | December 15, 2025 |
| Omnispace unable to send "global" key commands to macOS |
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2 | 17 | December 4, 2025 |
| Do any of you use iPad 9th generation? |
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3 | 39 | November 14, 2025 |
| Numerous issues with iPad and Mac apps |
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7 | 129 | November 4, 2025 |
| MG crash while add a Menu command for Nuendo |
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14 | 107 | November 3, 2025 |
| Cubase Gesture Pad purchase |
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6 | 110 | November 2, 2025 |
| Can't find my grid on the ipad |
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2 | 49 | November 2, 2025 |
| Metagrid crash when editing grids (deleting for ex) |
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3 | 53 | November 1, 2025 |
| Menu items causes crash every time |
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9 | 91 | October 26, 2025 |
| Bug: Text action reverting to previous version in Metagrid 1.6.13 |
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4 | 38 | October 26, 2025 |
| Add On Store Gone? |
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1 | 72 | October 26, 2025 |
| Metagrid Pro can't find my computer on my network |
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6 | 106 | October 26, 2025 |
| Is it possibile to access additional MIDI ports on PC? |
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3 | 64 | October 26, 2025 |
| How to change background color for a text button |
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5 | 57 | October 26, 2025 |
| Edit Mode not opening/toggling |
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3 | 30 | October 16, 2025 |
| Cubase MIDI Ports Missing in 1.6.13? |
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1 | 37 | October 15, 2025 |
| Bug: Moving Latching Switches Loses The Switch Group Assignment |
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1 | 32 | October 13, 2025 |
| Moving from Metagrid to Metagrid pro (new mac forces update) and can't make it work |
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2 | 57 | October 9, 2025 |
| MetaGrid crashes are back |
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7 | 158 | October 8, 2025 |