🌙 When MetaGrid can't connect to your machine through USB after computer restart/sleep

Support & Troubleshooting
1

We’re aware of an issue affecting MetaGrid Pro when connecting via USB after your computer wakes from Sleep mode, which may prevent detection. As a temporary workaround, please follow these steps:

  1. Quit MetaGrid Pro on your iPad.
  2. Unplug the USB cable connecting your iPad to the computer.
  3. Replug the USB cable back into your iPad.
  4. Restart MetaGrid Pro.

This should restore connectivity. We’re actively working on a fix and appreciate your patience. Thank you!