Use this category when MetaGrid Pro, MetaServer, or an integration is not working as expected. This includes crashes, connection failures, setup problems, broken commands, unexpected behavior, and compatibility questions.
Before creating a topic, please check the pinned Known Issues and Bug Reporting Guide and search for an existing report. When posting, include:
- MetaGrid Pro and MetaServer versions
- iPadOS, macOS, or Windows version
- target application and its version
- USB, Wi-Fi, or Ethernet connection type
- clear reproduction steps and the result you expected
- screenshots, logs, or a support package when relevant
Choose the closest available support subcategory. General workflows, ideas, comparisons, and feature requests belong in General Discussion & Feature Requests.