BIG problems with MG app - please help

Multiple issues now. I guess when there is an update, everything is messed up.

When I launch MG the layout is larger than the screen and my menu is missing from the left side, I need to press settings and go back for the layout to be correct again and to see my menu.

When I launch it is going to the wrong default layout and shows the wrong layout. I need to go and pick the correct layout.

The worst part is now I see an old layout, from 2 years ago!!! I restore my backup from 2 DAYS ago, and it comes up, but of course, the layout is now too large for the screen again, and there is no menu. i used the drop down to go to settings, close it, and BOOM, back to my old layout from 2 years ago. I can’t get my proper layout to stay.

THis is getting too much already. It happened to me last week, and then somehow fixed itself, and then went bad again today.

It is very hard to work without MG, but if this keeps up, the constant problems, I will have to abandon MG and go find something else.

I have been with you for over 2 years, i love the concept, but in practice it keeps breaking.

PLEASE get this problem fixed. It is totally hurting my schedule and methods.

Thanks.

Windows 11, Cubase 14, latest MG server and app

**EDIT It is defaulting to Desktop profile for some reason. When I press my Cubase profile, then my layout is correct.

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Confirmed for some reconnection scenarios - will be fixed in 1.6.14 to be released soon.

By layout you mean grids, right? What’s the name of your current and “old” grid?

Yes, grid, sorry. I think they have the same name. But the profile is what is causing the problem. It goes to my old profile by default not my new one so I get my old grids. NOw I know what is happening, so I can change it to the new one, but it seems to happen when I close the app or when there is an update. ty EDIT: it goes to my desktop profile by default, not my Cubase profile

Does the profile has got the same name?


When it launches fresh it goes to Desktop default profile. It should go into the Cubase Profile. Even when I am in Cubase the fresh launch goes to Desktop profile. I then switch it to Cubase and all is good.

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