Usb connection on windows 11

Support & Troubleshooting
1

I cannot get it to connect at all via USB on windows 11 with latest release versions.

I also work in an environment where WIFI is not an option there.

2

:astonished_face:
Are you referring to Test Flight 1.6.13 (34470)?

Was 1.6.12 working okay?

Thanks for the warning. Wi-Fi is not usable here either.

3

server verions is 5.17

mgp version is 1.6.13.34476

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4

WiFi and USB connectivity is working great and super stable on all our Windows test systems. If you are saying that you can’t get it connect through USB - what does it mean?

  1. The machine is not detected by MGP? If so, do you have iTunes / Bonjour services installed?
  2. If there are any other issues with USB connectivity, please specify and send the logs from MGP.
5

reinstalled itunes64 .. “apple mobile service” was not running after win 11 update. seems okay now, thanks!

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