I have just updated the app via the app store to 1.6.3. Ipad is running IOS 18.1.1 When the app was reopened (after the update), a screen appears stating information will be migrated. It is during this process that the app crashes. The length of time to crash can vary from a couple of seconds to 10 seconds or so.
Previous version of the app worked fine for many many months
Anyone?
Metagrid Pro wont load now as it cannot get past the “Initalising database” stage. I could remove it from the iPad, but I am worried I will lose all my settings / buttons etc that I have customised over the past 12 months
Any help would really be appreciated
@melph Don’t you have any backups for your custom work you have done through last 12 months? Let me know - if you don’t have, please email us at help@metagrid.app and don’t delete MGP from our iPad.
Hi - email sent. No , I dont have backups as I tend not to use dropbox etc and prefer local storage (lesson learnt though!)
We replied through the Zendesk support system - will take it there - we will be waiting from the files from you.