πŸ“„ MetaServer - enable debug logging

Here is the instruction how to enable detailed debug logging for MetaServer in case you experience some connection issues or crashes.

MetaServer_debug_logger_config.zip (655 Bytes)

MAC

  • Quit MetaServer
  • Copy the attached Metaserver.ini file to the following folder: /Users/[User]
  • Run MetaServer, connect MetaGrid and try to replicate the issue.
  • When the issue has been replicated go to /Users/[User]/Library/Logs and find metaserver-0.log
  • Email us the log file to help@metagrid.app and add a meaningful description of the issue.

WINDOWS

  • Quit Metaserver
  • Put the attached ini file to the folder where Metaserver.exe is located.
  • Run MetaServer, connect MetaGrid and try to replicate the issue.
  • Locate the log file in c:\users[username]\documents\metaserver.log and email us this log.
  • Email us the log file to help@metagrid.app and add a meaningful description of the issue.​

IMPORTANT: Remove the Metaserver.ini file as soon as you finish logging - leaving it in the location specified above may affect MetaGrid Pro performance.