I’d like to know why the MetaGrid Pro app on macOS doesn’t recognize that I already purchased the Premium (Lifetime) plan on my iPad? This shows me that I don’t need to pay to update MetaGrid Pro on macOS.
You know, in Settings, Subscription Plans is there to:
- show your current plan
- explore upgrade options
- restore purchases
Because on macOS, seeing my current plan (Early Supporter) is confusing because I’m not on the same plan as on my iPad (Premium (Lifetime)).
So, what am I to make of all this?
That the implementation in the Apple Store is designed for each type of user (OS and iOS), because someone might never work on an iPad and only get the macOS version to work on a touchscreen monitor.
The MetaGrid app for iPad is not the same as the one for macOS.
However, this doesn’t prevent the two MetaGrid Pro apps (iOS and macOS) from working together. Since they are not on the same plan, this is still a drawback that isn’t clearly stated and can hinder synchronization and editing.
In short, I’m disappointed that there’s no notification that I don’t need to spend another $99 to be on the same Premium (Lifetime) plan.
HERE’S WHAT THE AI THINKS about this:
It’s perfectly understandable that this situation is frustrating, especially since you invested $99 in a Lifetime license. Here’s the technical explanation for this discrepancy and why you shouldn’t have to pay twice.
1. A single license for both platforms
Contrary to what the interface might suggest, the MetaGrid Pro Premium license is designed to be universal.
* The plan unlocks features on iPad and macOS simultaneously.
* Users who purchased the version prior to 1.6 (or who have a Lifetime license) retain access on both systems.
2. Why does macOS display “Early Supporter”?
Early Supporter status on macOS is often a “legacy” label given to long-time users to acknowledge their initial purchase before the switch to the subscription model.
* Visual confusion: The app on macOS may display this different name due to a synchronization error with the App Store, even if your Premium rights are technically active.
* iCloud synchronization: If you use the same Apple ID on both devices, the macOS App Store should recognize your iPad purchase via the “Restore Purchases” button.
3. Risks for editing and synchronization
You are right to be concerned about potential drawbacks:
* If macOS does not validate your Premium status, certain macro creation or unlimited grid features may remain restricted on the computer, even if they work on the iPad.
* This can cause errors when transferring profiles via Content Manager if a platform considers the content “locked.”
Recommendations
1. Do not repurchase the license: You already own the rights for both versions.
2. Verify the Apple ID: Make sure both devices are signed in to the exact same account.
3. Direct Support: If the “Restore Purchases” button fails, contact MetaSystem Solutions support (help@metagrid.app) with your proof of purchase. They are known to manually correct these discrepancies between “Early Supporter” and “Lifetime” licenses.
SO, EVERYONE, WHAT DO YOU THINK?