Brett, I’m sorry you’re still having to restart MetaServer and recreate the Cubase control surface. We already have your earlier report and the support package you sent privately, so there’s no need to resend that package.
Could you confirm your current MetaServer Windows version and build? The next time the problem occurs, before restarting MetaServer or re-adding the control surface, please check:
- Are the MetaGrid, Cubase and Cubase Sync MIDI ports visible in Cubase’s MIDI port list?
- Is the MetaGrid MIDI Remote surface still listed but disconnected, or has it disappeared entirely?
Please also capture a fresh MetaServer support package while the failure is present, before restarting MetaServer, Cubase or Windows MIDI Services. Send it in our existing private conversation, along with the approximate time of the failure, so we can match your observations to the logs.