# Premium user mode not unlocking the premium features

**URL:** <https://forum.metagrid.app/t/premium-user-mode-not-unlocking-the-premium-features/1170>\
**Category:** General Discussion\
**Created:** [December 13, 2025, 9:02am UTC](https://forum.metagrid.app/t/premium-user-mode-not-unlocking-the-premium-features/1170 "2025-12-13T09:02:20Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![prahja](https://yyz1.discourse-cdn.com/flex009/user_avatar/forum.metagrid.app/prahja/32/281_2.png) [@prahja](https://forum.metagrid.app/u/prahja)\
**Post date:** [December 13, 2025, 9:02am UTC](https://forum.metagrid.app/t/premium-user-mode-not-unlocking-the-premium-features/1170/1 "2025-12-13T09:02:20Z")

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Hey,  
I am premium early supporter, but the App is not unlocking the premium features?  
What can I do ?

 ![Settings](https://canada1.discourse-cdn.com/flex009/uploads/metagrid/original/1X/b3e01b7eaa34509720f8aa0a96d4e741c1f8cb28.jpeg)

 ![IMG_0049](https://canada1.discourse-cdn.com/flex009/uploads/metagrid/original/1X/cf3fa325eaac7fcbe0bd1a6c73f9e091199c7087.jpeg)

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**Author:** ![MetaGrid\_Admin](https://yyz1.discourse-cdn.com/flex009/user_avatar/forum.metagrid.app/metagrid_admin/32/21_2.png) [@MetaGrid\_Admin](https://forum.metagrid.app/u/MetaGrid_Admin)\
**Post date:** [December 15, 2025, 9:07pm UTC](https://forum.metagrid.app/t/premium-user-mode-not-unlocking-the-premium-features/1170/2 "2025-12-15T21:07:35Z")

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The Gesture Pad was previously a premium add-on object and required a separate purchase. Now everything is covered under the new subscription model. Please email us at help@metagrid.app - we will find the solution :-).