# MGP can't find iCloud backup folder

**URL:** <https://forum.metagrid.app/t/mgp-cant-find-icloud-backup-folder/462>\
**Category:** Support & Troubleshooting\
**Created:** [January 31, 2025, 3:16pm UTC](https://forum.metagrid.app/t/mgp-cant-find-icloud-backup-folder/462 "2025-01-31T15:16:29Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![marc](https://avatars.discourse-cdn.com/v4/letter/m/8dc957/32.png) [@marc](https://forum.metagrid.app/u/marc)\
**Post date:** [January 31, 2025, 3:16pm UTC](https://forum.metagrid.app/t/mgp-cant-find-icloud-backup-folder/462/1 "2025-01-31T15:16:29Z")

</div>

**1. Summary/Title**  
\_  
After this update I lost all grids, settings. Have several bu files on iCloud Drive. Restore function does not see this. Restore window stays empty.

- 

## **6. Device Information** ipad Air 5th 18.2.1

- **MetaGrid Pro version** : 1.6.4
-

---

<div class="post-metadata">

**Author:** ![philiptimofeyev](https://yyz1.discourse-cdn.com/flex009/user_avatar/forum.metagrid.app/philiptimofeyev/32/316_2.png) [@philiptimofeyev](https://forum.metagrid.app/u/philiptimofeyev)\
**Post date:** [January 31, 2025, 5:05pm UTC](https://forum.metagrid.app/t/mgp-cant-find-icloud-backup-folder/462/2 "2025-01-31T17:05:25Z")

</div>

I had a similar issue. For me, the restore window was empty because I didn’t have the backup file in the correct folder in the iCloud drive. To find the correct folder, I created a dummy backup using Metagrid’s backup function, which puts a backup file in the correct folder. Then I replaced the dummy backup with my original correct back up. After that the restore window could see the back up and restore successfully.

---

<div class="post-metadata">

**Author:** ![marc](https://avatars.discourse-cdn.com/v4/letter/m/8dc957/32.png) [@marc](https://forum.metagrid.app/u/marc)\
**Post date:** [February 1, 2025, 9:48am UTC](https://forum.metagrid.app/t/mgp-cant-find-icloud-backup-folder/462/3 "2025-02-01T09:48:21Z")

</div>

THANKS!!! Did this and could restore.  
Strange that after updating al your settings are gone.

---

<div class="post-metadata">

**Author:** ![system](https://canada1.discourse-cdn.com/flex009/uploads/metagrid/original/1X/d46b7d80587f2d2b9b9ff2cfef4defc05cacc313.png) [@system](https://forum.metagrid.app/u/system)\
**Post date:** [February 2, 2025, 10:24am UTC](https://forum.metagrid.app/t/mgp-cant-find-icloud-backup-folder/462/4 "2025-02-02T10:24:52Z")

</div>

Closed on February 2, 2025, 10:24am UTC

This topic was automatically closed 2 hours after the last reply. New replies are no longer allowed.
