# Cannot buy MetaGrid on ipad

**URL:** https://forum.metagrid.app/t/cannot-buy-metagrid-on-ipad/899
**Category:** Support & Troubleshooting
**Created:** [July 7, 2025, 10:49pm UTC](https://forum.metagrid.app/t/cannot-buy-metagrid-on-ipad/899 "2025-07-07T22:49:36Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![JackTheGreatOne](https://avatars.discourse-cdn.com/v4/letter/j/e19adc/32.png) [@JackTheGreatOne](https://forum.metagrid.app/u/JackTheGreatOne)
#### Post date: [July 7, 2025, 10:49pm UTC](https://forum.metagrid.app/t/cannot-buy-metagrid-on-ipad/899/1 "2025-07-07T22:49:36Z")

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Does anyone know why I can’t upgrade to premium on my ipad? I click “Go Premium” on the top-right, then I’m presented with the “Subscribe to Unlock the Full Power of MetaGrid Pro” screen. But all three opions are just spinning. If i click any of the three options (Monthly, Yearly, Lifetime) the buttons just get darker each time i click on them but they don’t actually do anything.

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### Author: ![JTB](https://avatars.discourse-cdn.com/v4/letter/j/5fc32e/32.png) [@JTB](https://forum.metagrid.app/u/JTB)
#### Post date: [July 8, 2025, 12:58am UTC](https://forum.metagrid.app/t/cannot-buy-metagrid-on-ipad/899/2 "2025-07-08T00:58:06Z")

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I just tried it, and after 5 seconds of spinning it took me to a purchase screen no problems. How is your internet connection?

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### Author: ![MetaGrid\_Admin](https://yyz1.discourse-cdn.com/flex009/user_avatar/forum.metagrid.app/metagrid_admin/32/21_2.png) [@MetaGrid\_Admin](https://forum.metagrid.app/u/MetaGrid_Admin)
#### Post date: [July 8, 2025, 2:00pm UTC](https://forum.metagrid.app/t/cannot-buy-metagrid-on-ipad/899/3 "2025-07-08T14:00:01Z")

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Are you logged with you Apple ID on your iPad and the Internet connection is OK? This is a strange occurrence - this is an issue not covered by the default App Store errors. Let me know.