# 1.6.2 - import/export/backup issues

**URL:** <https://forum.metagrid.app/t/1-6-2-import-export-backup-issues/120>\
**Category:** Support & Troubleshooting\
**Created:** [November 19, 2024, 8:30pm UTC](https://forum.metagrid.app/t/1-6-2-import-export-backup-issues/120 "2024-11-19T20:30:48Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![MetaGrid\_Admin](https://yyz1.discourse-cdn.com/flex009/user_avatar/forum.metagrid.app/metagrid_admin/32/21_2.png) [@MetaGrid\_Admin](https://forum.metagrid.app/u/MetaGrid_Admin)\
**Post date:** [November 20, 2024, 10:10am UTC](https://forum.metagrid.app/t/1-6-2-import-export-backup-issues/120/2 "2024-11-20T10:10:45Z")

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First of all, thanks for your patience. Small request on our side - please report each issue separately and give system specs as requested in the template. These will really help us solve the issues. I have no clue what iOS, MacOS, MetaServer etc you are on. Thanks!

I have created separated issues for these:

1. MetaGrid Pro shows outdated user guide:  
[MetaGrid Pro shows outdated User Guide](https://forum.metagrid.app/t/metagrid-pro-shows-outdated-user-guide/131/1)

2. iOS16 doesn’t correctly handle MetaGrid Pro shared files  
[iOS16 doesn't find MetaGrid Pro as the target application in the Share window - #2 by MetaGrid\_Admin](https://forum.metagrid.app/t/ios16-doesnt-find-metagrid-pro-as-the-target-application-in-the-share-window/132/2)

3. iCloud Drive import/export not working  
[MGP 1.6.2 - iCloud/Dropbox support issues](https://forum.metagrid.app/t/mgp-1-6-2-icloud-dropbox-support-issues/93)

4. My backup file doesn’t contain all my profiles  
We need to test it - to our best knowledge, there is no way the profiles are skipped during backup/export/import process. Please contact help@metagrid.app and send the links to the respective backups/profiles - we will take it from there.

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_[View the full topic](https://forum.metagrid.app/t/1-6-2-import-export-backup-issues/120)._
